We believe that every foot deserves a beautiful shoe.
For over 30 year The Abbey Footwear has been selling stylish and comfortable footwear across regional NSW. Once, stores were spread around several major regional areas and now, with the wonders of technology we can service all our customers from our home base in Tumut NSW.
It is important to us that all our customers have a wonderful experience when shopping with The Abbey Footwear - in-person or online. We pride ourselves on our excellent customer service and will go to every effort to make sure you get a quality fit every time. We also know that when you live in rural and regional Australia it can be hard to find quality Australian and European designs - don't worry - we've got you!
We have many customers who travel to Tumut, specifically for a professional fitting for their hard-to-fit feet, as well as many return buyers who love our fashionable range and great prices.
Opening our online store has enabled us to reach even further afield and increase our stock, meaning you have a bigger range to choose from. We believe that quality shoes are an investment.
The dedicated team at The Abbey Footwear are passionate about whay they do - they know their products - from womens and mens formal and casual shoes to well-fitted, quality shoes for kids. We also stock an incredible range of socks and accessories, all chosen with the same dedication to quality.
Frequently Asked Questions
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Many people wear shoes that are too small or too narrow. Signs your shoes may not fit correctly include sore feet, cramped toes, rubbing, blisters or discomfort after standing for long periods. Our experienced team can help professionally fit your footwear in-store.
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Yes. We specialise in fitting customers with wide feet, high insteps and other hard-to-fit foot shapes. Our range includes styles designed specifically to provide extra width and comfort.
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We carry a no of ranges that are Podiatrist approved brands and work closely with the podiatrist to ensure a good appropriate fit. People with plantar fasciitis often benefit from supportive footwear with cushioning, arch support and shock absorption. While footwear needs vary from person to person, our team can help you find styles designed for comfort and support.
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Many of our styles (including many of the cheaper brands now a days) feature removable foot beds and additional depth, making them suitable for custom orthotics.
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Shoes with a wider toe box, soft leather uppers and adjustable fittings are often more comfortable for people with bunions or sensitive feet.
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We are one of the few remaining “Old Fashion family Footwear stores”and yes we stock a large range of children’s shoes across both the cheaper end and expensive brands. We pride ourselves on the fitting service we provide.
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European footwear is known for its quality materials, craftsmanship, comfort and durability. Many European brands focus on supportive designs while maintaining style and are usually ahead in fashion trends and design.
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We accept returns within 30 days of purchase. Items must be unused, in original condition, and accompanied by proof of purchase. Non-returnable items: Sale items, gift cards, and perishable goods. Process: Contact us to initiate a return. Once received and inspected, refunds are processed to the original payment method within 5–7 business days. Exchanges: We replace defective or damaged items. Email us at admin@abbeyfootwear.com.au to arrange an exchange. Shipping costs for returns are the customer's responsibility unless the item is faulty.
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Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier\'s website.
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We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for your convenience.
If you have a specific query
Please contact our friendly staff on (02) 6947 1239. We will be happy to assist you any way we can.
Mon - Fri 9am to 5pm & Saturday 9am to 1pm (AEST).