We believe that every foot deserves a beautiful shoe.
For over 30 year The Abbey Footwear has been selling stylish and comfortable footwear across regional NSW. Once, stores were spread around several major regional areas and now, with the wonders of technology we can service all our customers from our home base in Tumut NSW.
It is important to us that all our customers have a wonderful experience when shopping with The Abbey Footwear - in-person or online. We pride ourselves on our excellent customer service and will go to every effort to make sure you get a quality fit every time. We also know that when you live in rural and regional Australia it can be hard to find quality Australian and European designs - don't worry - we've got you!
We have many customers who travel to Tumut, specifically for a professional fitting for their hard-to-fit feet, as well as many return buyers who love our fashionable range and great prices.
Opening our online store has enabled us to reach even further afield and increase our stock, meaning you have a bigger range to choose from. We believe that quality shoes are an investment.
The dedicated team at The Abbey Footwear are passionate about whay they do - they know their products - from womens and mens formal and casual shoes to well-fitted, quality shoes for kids. We also stock an incredible range of socks and accessories, all chosen with the same dedication to quality.
Frequently Asked Questions
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We accept returns within 30 days of purchase. Items must be unused, in original condition, and accompanied by proof of purchase. Non-returnable items: Sale items, gift cards, and perishable goods. Process: Contact us to initiate a return. Once received and inspected, refunds are processed to the original payment method within 5–7 business days. Exchanges: We replace defective or damaged items. Email us at admin@abbeyfootwear.com.au to arrange an exchange. Shipping costs for returns are the customer's responsibility unless the item is faulty.
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Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for delivery within 2-3 business days. Please note there is no guarantee on shipping times. Estimates for rural and regional areas can be difficult.
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Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier\'s website.
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We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for your convenience.